Privacy Policy
At Tulshri, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website.
Information We Collect
When you use our website or place an order, we may collect information such as:
- Name
- Mobile number
- Email address
- Billing and shipping address
- City, state, and PIN code
- Order and transaction details
- Information you provide when contacting customer support
We only collect information that is reasonably necessary to provide our services and process your orders.
How We Use Your Information
Your information may be used to:
- Process and deliver your orders
- Confirm and update your order status
- Provide customer support
- Process payments and refunds
- Communicate with you regarding your orders
- Improve our products, services, and website
- Prevent fraudulent or unauthorized activities
- Comply with applicable legal requirements
Payment Information
Payments may be processed through secure third-party payment service providers. Tulshri does not intentionally store complete card, UPI, or banking credentials on its own servers.
Payment information is handled according to the security and privacy practices of the respective payment provider.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember certain preferences, understand website usage, and improve website performance.
You may manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Information Sharing
We do not sell or rent your personal information to third parties.
Your information may be shared with trusted service providers when necessary to provide our services, such as:
- Payment processing
- Shipping and delivery
- Website hosting and technical services
- Customer support
- Fraud prevention and security
Such information is shared only to the extent reasonably necessary for the relevant service.
Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
Third-Party Links
Our website may contain links to third-party websites or services. Tulshri is not responsible for the privacy practices or content of those external websites.
We recommend reviewing the privacy policies of third-party websites before providing them with personal information.
Your Privacy Rights
Depending on applicable laws, you may have the right to request access to, correction of, or deletion of certain personal information held by us.
If you would like to make a privacy-related request, please contact our Customer Support Team.
Children's Privacy
Our website is not intended to knowingly collect personal information directly from children without appropriate consent.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.
Any updated version will be published on this page with the revised date where appropriate.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our Customer Support Team.
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